General Conditions of Sale and Return Policy

OVERVIEW

This website is operated by SAS Avenue Terroir. Throughout the site, the terms “we”, “us” and “our” refer to SAS Avenue Terroir. SAS Avenue Terroir offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by the following terms (“General Conditions of Sale”, “General Conditions of Sale and Use” , “Terms”), including those additional terms, conditions, and policies referenced herein and/or accessible by hyperlink. These General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and/or content contributors.

Please read these General Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and Use. If you do not agree to all the terms and conditions of this agreement, then you must not access the website or use any services offered here. If these General Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Conditions of Sale and Use.

All new features and all new tools that will be added subsequently to this store will also be subject to these General Conditions of Sale and Use. You can consult the most recent version of the General Conditions of Sale and Use at any time on this page. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by publishing updates and/or modifications on our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE

By accepting these General Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age minor in your charge to use this website.

The use of our products for any illegal or unauthorized purpose is prohibited nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to the laws relating to copyright and the sale of alcohol).

You must not transmit viruses or any other code of a destructive nature.

Any infringement or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse access to the Services to any person at any time, for any reason.

You understand that your content (not including your credit card information), may be transferred unencrypted, including (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission. express written notice on our part.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

As soon as an order is validated by the buyer on our site www.avenue-terroir.com , the latter undertakes to respect all of the general conditions herein.

ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information available on this site is not accurate, complete or current. The content of this site is provided for informational purposes only and should not constitute your sole source of information for making decisions without first consulting more accurate, more complete and up-to-date sources of information. If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain some previous information. This prior information, by its nature, is not current and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 – CHANGES TO THE SERVICE AND PRICES

Prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice at any time.

We will not be liable to you or any third party for any price change, suspension or discontinuance of the Service.

ARTICLE 5 – PRODUCTS OR SERVICES

Certain products or services may be exclusively available online through our website. These products or services may have limited quantities and are subject to returns or exchanges only in accordance with our Return Policy.

We have done our best to display as clearly as possible the colors and images of our products that appear on our store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but have no obligation, to limit the sales of our products or services to any person in any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to stop offering a product at any time. Any offer for a service or product made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other merchandise obtained or purchased by you will meet your expectations, or that any errors in the Service will be corrected.

ARTICLE 6 – LEGAL INFORMATION

Pursuant to Ordinance No. 59-107 of January 7, 1959, the sale of alcohol is prohibited to minors under 18 years of age. The buyer therefore undertakes to be at least 18 years old on the date of the order. 

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, reduce or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time. the order has been placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed on our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

ARTICLE 8 – RECEIPT OF GOODS

The goods travel under cover of the transport regulations in force. To handle a dispute (breakage, missing items, damage), the reservations must be precise, characterized and stipulated on the transport document at the time of delivery and be reported to the carrier by LR within 3 days of receipt. As soon as we become aware of the dispute, by fax, e-mail or post (within a week at the latest) we will invoke the insurance and reimburse you or replace the wines accordingly.

Attention! : Formulas such as “subject to unpacking” are automatically void.

The goods remain our property until their full payment in accordance with the terms of law no. 80 335 of May 12, 1980. Note: all our goods, even if sold free of charge, travel at the recipient's risk. It is up to the recipient to precisely note any missing items and damage noted on the receipt document, which he or she must sign, date and confirm by L.R. within 3 days. All reservations such as “subject to unpacking” are automatically void.

ARTICLE 9 – RIGHT OF WITHDRAWAL AND RETURN POLICY

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the goods.

To exercise this right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by post or email). In order for the withdrawal period to be respected, it is sufficient for you to send your communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

Effects of withdrawal and return

In the event of your withdrawal from this contract, we will reimburse you for all payments received from you, apart from the return delivery costs remaining your responsibility as soon as possible from the moment we are informed of your decision to withdrawal from this contract.

We will make the refund using the same payment method that you used for the initial transaction, this refund will not incur any costs for you. Reimbursement can only be made following quality control of receipt of the goods.

You must return the goods in person or send them back to us at SAS Avenue Terroir without undue delay and, in any event, no later than fourteen days after you have communicated to us your decision to withdraw from this contract. This deadline is deemed to have been met if you return the goods before the expiry of the fourteen-day period.

Shipping costs (round trip), as well as processing costs, will be the responsibility of the buyer.

SAS Avenue Terroir must be kept informed of the return of the goods by e-mail or by post.

Your liability is only incurred with regard to the depreciation of the property resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this property. In the event that certain products have been started or consumed, SAS Avenue Terroir will have the right to deduct these products from the reimbursement made to the buyer.

Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision whether to approve or reject your refund request.

ARTICLE 10 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor, control nor influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no legal liability arising from or relating to the use of these optional third-party tools.

If you use optional tools offered through the Site, you do so at your own risk and discretion, and you should review the terms on which such tools are offered by the applicable third-party provider(s).

We may also, in the future, offer new services and/or new features on our site (including new tools and resources). These new features and new services will also be subject to these General Conditions of Sale and Use.

ARTICLE 11 - THIRD PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are under no obligation to examine or evaluate the content or accuracy of such sites, and we do not warrant and have no liability or responsibility for any content, websites, products, services or other materials accessible on or from these third party sites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any such third-party websites. Please review the third-party policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding these third parties' products should be referred to the same third parties.

ARTICLE 12 – COMMENTS, SUGGESTIONS AND OTHER PROPOSALS FROM USERS

If, at our request, you submit specific content (for example, to participate in competitions), or if without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you grant us the right, at any time, without restriction, to edit, copy, publish, distribute , to translate and otherwise use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or infringes. any intellectual property or these General Conditions of Sale and Use.

You agree to write comments that do not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain any unlawful, defamatory, offensive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service. or any other associated website. You may not use a false e-mail address, pretend to be someone you are not, or otherwise mislead us and/or third-parties as to the origin of any comments. You are entirely responsible for all comments you post and their accuracy. We take no responsibility and assume no liability for any comments you or any third party posts.

ARTICLE 13 – PERSONAL INFORMATION

SAS Avenue Terroir undertakes to respect the confidentiality of the information provided by the buyer, this being exclusively reserved for SAS Avenue Terroir.

Under article 27 of law No. 78-17 of January 6, 1978, the buyer is free to make corrections or withdraw his personal information.

ARTICLE 14 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, charges or fees. shipping of products, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate. , at any time and without notice (including after you have placed your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website, should be taken into account in concluding that information in the Service or on any related website has been modified or updated.

ARTICLE 15 – PROHIBITED USES

In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will compromise the functionality or operation of the Service or of any related website, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort, crawl, crawl or scan the web (or any other resource); (j) for lewd or immoral purposes; or (k) to violate or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

ARTICLE 16 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee or represent that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that any results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or quality, fitness for a particular purpose, durability, title and non-infringement.

SAS Avenue Terroir, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors cannot under any circumstances be held responsible for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenue, savings, data, replacement costs or similar damages, whether whether in contract, tort (even in the case of negligence), strict liability or otherwise, arising from your use of any service or product from this Service, or as to any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of their occurrence. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

ARTICLE 17 – INDEMNISATION

You agree to indemnify, defend and protect SAS Avenue Terroir, our parent company, our subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, as to any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising from your violation of these General Conditions of Sale and Use or the documents to which they refer, or your violation of any law or the rights of a third party.

ARTICLE 18 - SEVERABILITY

In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or inapplicable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation should not affect the validity and applicability of all other remaining provisions.

ARTICLE 19 - TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this Agreement for all purposes.

These General Conditions of Sale and Use are effective unless and until they are terminated by either you or not. You can terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we judge, in our sole discretion, that you fail, or if we suspect that you have been unable to comply with the terms of these General Conditions of Sale and Use, we may also terminate this agreement at any time without notice to you. in advance and you will remain liable for all amounts owed up to and including the termination date, and/or we may deny you access to our Services (or any part thereof). ).

ARTICLE 20 – ENTIRE AGREEMENT

Any failure on our part to exercise or apply any right or provision of these General Conditions of Sale and Use should not constitute a waiver of this right or provision.

These General Conditions of Sale and Use or any other policy or operating rules that we publish on this site or in respect to the Service constitute the entire understanding and agreement between you and us and govern your use of the Service, and supersede all communications, proposals and all prior and contemporaneous agreements, oral or written, between you and us (including, but not limited to, any prior version of the General Conditions of Sale and Use).

Any ambiguity regarding the interpretation of these General Conditions of Sale and Use must not be interpreted to the disadvantage of the drafting party.

ARTICLE 21 - APPLICABLE LAW

These General Conditions of Sale and Use, as well as any other separate agreement through which we provide you with services, will be governed and interpreted under the laws in force at 50 Impasse de l'Ambre 13210 Saint Remy de Provence France.

ARTICLE 22 – MODIFICATIONS TO THE GENERAL CONDITIONS OF SALE AND USE

You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these General Conditions of Sale and Use by publishing updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site after the publication of any modifications to these General Conditions of Sale and Use constitutes acceptance of these modifications.

ARTICLE 23 - OTHERS

Corked bottles:

Responsibility for corked bottles lies with the property (or merchant) designated as the bottler. In the event of cork taint, the procedure is as follows: return the bottle (full or practically) and its original cork to us with an accompanying letter stipulating the purchase from our company. Upon receipt, we send the complaint to the property (or trader) concerned who will judge the merits of the request and decide whether or not to replace it. Upon receipt of the response we will notify you and in the event of a positive decision we will proceed with the replacement proposed to us by the property (or merchant).

Visuals: the visuals used on this site are not contractual.

Wine descriptions: SAS Avenue Terroir cannot be held responsible for the comments, reviews and descriptions of the wines.

ARTICLE 24 - CONTACT DETAILS

Questions regarding the General Conditions of Sale and Use should be sent to us at contact@avenue-terroir.com.